After 7 years as an installation contractor for Home Depot, Zach was eager to get into the guts of the appliances he was installing and learn how they work. After finishing an electrical apprenticeship, Zach made his way to American Appliance to put his new knowledge to repair the best appliances in the world. While just about any appliance would be a joy to work on, he knows that the Sub-Zero, Wolf, and Cove community boasts the coolest views and the most interesting people.
Key to Great Service: “Talk to your customers and put them at ease that you will take the proper precautions to protect their home. Having the conversation gives customers a chance to mention anything else you need to know before you start work, and it helps build a meaningful relationship.”