My refrigerator/freezer is leaking water — what should I do?

1. Before cleaning anything, take pictures so a technician can see exactly what you’re seeing.
2. If it’s a lot of water:
   1. Turn off the water supply to the refrigerator.
3. If it’s a small amount:
   • It may be a clogged drain or simply a leaking container. As you clean, take photos.
   • If it’s not a container leak, it may be a drain issue — we do not recommend customers clear drains themselves, as it’s easy to puncture the drain line.
4. Send your photos along with the model and serial tag to service.