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Our Mission
Our Technicians

About Us

A Pioneering Approach to Appliance Service

At American Appliance—Factory Certified Service and Premier Partner of Sub-Zero, Wolf, and Cove—we are committed to providing an unparalleled service experience for our customers. Your investment in these luxury appliances demands dedicated, courteous service from true experts for the life of your appliances.

We are more than an appliance repair company. Our chief aim is to ensure your appliances continue to deliver optimal performance and efficiency, avoiding breakdowns altogether, to which end we have developed an industry-leading Sub-Zero maintenance program. If your appliances do break down, and you live either along the Front Range, in Aspen & the Roaring Fork Valley, or in Vail & Eagle County, you’re in capable hands. Our certified technicians have and continue to receive rigorous factory training, which, when combined with their extensive professional experience, enables each to accurately and efficiently provide Sub-Zero refrigerator repair, Wolf appliance repair, and Cove dishwasher repair.

Our mission is to provide the best customer experience through genuine and personal relationships, meaning we’re as focused on continuing to meet your needs as we are on preserving your appliances.

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Proof of Our Commitment to Exemplary Service

The glowing testimonials of our customers are proof enough, though we are also proud that our commitment earned us the award for Most Professional Servicer from the United Servicers Association. In addition, we were nominated for the Denver Business Journal’s 2023 Small Business Awards, we were one of 50 finalists on Colorado Biz’s 50 Colorado Companies to Watch, and we received the 2018 Ethics in Business Award from the Rotary Club of Golden.

We’re so committed to customer service, we even help our competitors make it a part of their own business models. Scott Baca, president of American Appliance, has written articles for ColoradoBiz and Medium to share his vision for better service.

Factory Certified Parts and Accessories

Our team also manages Great Plains Appliance Parts—the Sub-Zero, Wolf, and Cove Factory Certified Parts distributor for much of the West and Midwest. We stock all our trucks with Factory Certified parts to guarantee appliances are repaired on the first trip with parts built to last.

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